{"id":51685,"date":"2025-07-30T15:54:54","date_gmt":"2025-07-30T19:54:54","guid":{"rendered":"https:\/\/wp266329.wpdns.ca\/?p=51685"},"modified":"2025-07-31T07:24:55","modified_gmt":"2025-07-31T11:24:55","slug":"the-values-of-an-erp-center-of-expertise","status":"publish","type":"post","link":"https:\/\/eficio.ca\/en\/blog\/the-values-of-an-erp-center-of-expertise\/","title":{"rendered":"The values of an ERP center of expertise"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"51685\" class=\"elementor elementor-51685 elementor-22425\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10c734d6 e-flex e-con-boxed e-con e-parent\" data-id=\"10c734d6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d19aa4c elementor-widget elementor-widget-heading\" data-id=\"d19aa4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ERP Center of expertise: A Lever for Enterprise Application Governance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59de892 elementor-widget elementor-widget-image\" data-id=\"59de892\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1732\" height=\"684\" src=\"https:\/\/eficio.ca\/wp-content\/uploads\/2025\/07\/The-values-of-an-ERP-center-of-expertise.jpg\" class=\"attachment-full size-full wp-image-51687\" alt=\"ERP Center of Expertise \u2013 Enterprise Application Governance\" srcset=\"https:\/\/eficio.ca\/wp-content\/uploads\/2025\/07\/The-values-of-an-ERP-center-of-expertise.jpg 1732w, https:\/\/eficio.ca\/wp-content\/uploads\/2025\/07\/The-values-of-an-ERP-center-of-expertise-300x118.jpg 300w, https:\/\/eficio.ca\/wp-content\/uploads\/2025\/07\/The-values-of-an-ERP-center-of-expertise-1024x404.jpg 1024w, https:\/\/eficio.ca\/wp-content\/uploads\/2025\/07\/The-values-of-an-ERP-center-of-expertise-768x303.jpg 768w, https:\/\/eficio.ca\/wp-content\/uploads\/2025\/07\/The-values-of-an-ERP-center-of-expertise-1536x607.jpg 1536w, https:\/\/eficio.ca\/wp-content\/uploads\/2025\/07\/The-values-of-an-ERP-center-of-expertise-700x276.jpg 700w\" sizes=\"(max-width: 1732px) 100vw, 1732px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5cf4486c elementor-widget elementor-widget-text-editor\" data-id=\"5cf4486c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">In a constantly evolving digital environment, organizations seek to maximize the value of their critical systems such as ERP. An <span class=\"s1\"><b>ERP center of expertise<\/b><\/span> helps structure practices, improve <span class=\"s1\"><b>enterprise application governance<\/b><\/span>, and bridge the gap between business ambitions and technological capabilities. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35440c44 elementor-widget elementor-widget-testimonial\" data-id=\"35440c44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"testimonial.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial-wrapper\">\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-testimonial-meta elementor-has-image elementor-testimonial-image-position-aside\">\n\t\t\t\t<div class=\"elementor-testimonial-meta-inner\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-image\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1240\" height=\"1258\" src=\"https:\/\/eficio.ca\/wp-content\/uploads\/2021\/05\/Alain-Linked-in-2021.png\" class=\"attachment-full size-full wp-image-24907\" alt=\"Alain marchildon\" srcset=\"https:\/\/eficio.ca\/wp-content\/uploads\/2021\/05\/Alain-Linked-in-2021.png 1240w, https:\/\/eficio.ca\/wp-content\/uploads\/2021\/05\/Alain-Linked-in-2021-296x300.png 296w, https:\/\/eficio.ca\/wp-content\/uploads\/2021\/05\/Alain-Linked-in-2021-1009x1024.png 1009w, https:\/\/eficio.ca\/wp-content\/uploads\/2021\/05\/Alain-Linked-in-2021-768x779.png 768w, https:\/\/eficio.ca\/wp-content\/uploads\/2021\/05\/Alain-Linked-in-2021-700x710.png 700w\" sizes=\"(max-width: 1240px) 100vw, 1240px\" \/>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-name\">Alain Marchildon<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-job\">President<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6953ab3 e-flex e-con-boxed e-con e-parent\" data-id=\"6953ab3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f376f5a elementor-widget elementor-widget-text-editor\" data-id=\"f376f5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><b>Give the ERP center of excellence a strategic role<\/b><\/h2><p class=\"p1\">More than just a technical support group, the <span class=\"s1\"><b>ERP center of excellence<\/b><\/span> acts as a performance catalyst. It centralizes expertise, formalizes processes, and instills a culture of continuous improvement. As a result, it becomes a key player in aligning IT and business, while strengthening the quality of decisions.  <\/p><p class=\"p1\">This type of structure is particularly relevant when processes are fragmented, roles are poorly defined, or the value of ERP systems is difficult to demonstrate. Several sources, such as<a href=\"https:\/\/www.gartner.com\/en\/articles\/how-to-build-a-center-of-excellence\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"> Gartner<\/a>, emphasize the strategic importance of centers of excellence in aligning technological capabilities with business objectives and ensuring a sustainable return on investment. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a1779b elementor-widget elementor-widget-image\" data-id=\"2a1779b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"426\" src=\"https:\/\/eficio.ca\/wp-content\/uploads\/2025\/07\/COE-768x426.jpg\" class=\"attachment-medium_large size-medium_large wp-image-51689\" alt=\"COE, a cross-functional group that promotes collaboration and best practices around enterprise applications.\" srcset=\"https:\/\/eficio.ca\/wp-content\/uploads\/2025\/07\/COE-768x426.jpg 768w, https:\/\/eficio.ca\/wp-content\/uploads\/2025\/07\/COE-300x166.jpg 300w, https:\/\/eficio.ca\/wp-content\/uploads\/2025\/07\/COE-1024x568.jpg 1024w, https:\/\/eficio.ca\/wp-content\/uploads\/2025\/07\/COE-1536x852.jpg 1536w, https:\/\/eficio.ca\/wp-content\/uploads\/2025\/07\/COE-700x388.jpg 700w, https:\/\/eficio.ca\/wp-content\/uploads\/2025\/07\/COE.jpg 1920w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c13fcea e-flex e-con-boxed e-con e-parent\" data-id=\"c13fcea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b0faf9 elementor-widget elementor-widget-text-editor\" data-id=\"4b0faf9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><b>Common challenges in the absence of a CoE<\/b><\/h2><p class=\"p1\">The symptoms are often visible :<\/p><p class=\"p1\">Unclear responsibilities between IT and business teams, lack of control over costs (TCO), poorly managed software contracts, and a lack of clear indicators to measure system performance.<\/p><p class=\"p1\">As a result, this context leads to inefficiencies, low adoption of solutions, and a loss of long-term value.<\/p><h2><b>A well-structured ERP center of expertise generates value<\/b><\/h2><p class=\"p1\">By structuring practices and strengthening collaboration, the CoE enables:<\/p><ul><li class=\"p1\">Clarify roles and responsibilities related to enterprise applications;<\/li><li class=\"p1\">Establish uniform and measurable processes;<\/li><li class=\"p1\">Reduce operating costs through better governance;<\/li><li class=\"p1\">Accelerate the integration of new technologies;<\/li><li class=\"p1\">Develop a core group of champions to support adoption.<\/li><\/ul><p class=\"p1\">Thus, these benefits go beyond the technological realm. They contribute directly to organizational performance and business agility. <\/p><h2><b>A structured approach proposed by Eficio<\/b><\/h2><p class=\"p1\">At Eficio, we have developed a proven method for supporting the creation of centers of expertise in enterprise applications. This approach begins with an in-depth assessment, followed by a clear definition of objectives and roles, and a roadmap aligned with your priorities. <\/p><p class=\"p1\">Our support also includes practical tools: governance templates, monitoring frameworks, co-construction workshops, and performance indicators.nce.<\/p><p class=\"p1\"><strong>In short, the goal is to establish a CdE that is appropriately scaled, sustainable, and creates value.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fcd56b8 e-flex e-con-boxed e-con e-parent\" data-id=\"fcd56b8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-142e3b8 elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"142e3b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tThe ERP center of expertise strengthens enterprise application governance, improves IT performance, and aligns ERP systems with business priorities.\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9437e7e e-flex e-con-boxed e-con e-parent\" data-id=\"9437e7e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44520cc elementor-widget elementor-widget-text-editor\" data-id=\"44520cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><b>Ready to structure your IT governance?<\/b><\/h2><p class=\"p1\">We help organizations set up ERP centers of expertise tailored to their specific needs. Get an assessment of your maturity level, a concrete roadmap, and proven tools to help you evolve your business systems in a sustainable way. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1d3101c2 e-flex e-con-boxed e-con e-parent\" data-id=\"1d3101c2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-41377b1e e-con-full e-flex e-con e-child\" data-id=\"41377b1e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-39b91196 e-con-full e-flex e-con e-child\" data-id=\"39b91196\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-626d78f6 elementor-widget elementor-widget-shortcode\" data-id=\"626d78f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><!-- Nutshell Form -->\n<div id=\"nutshell-form-05MhqL\"><\/div>\n<script>\n(function(n,u,t){n[u]=n[u]||function(){(n[u].q=n[u].q||[]).push(arguments)}}(window,'Nutsheller'));\nNutsheller('initForm', {form: '05MhqL', instance: '201665', authToken: '', target: 'nutshell-form-05MhqL'});\n<\/script>\n<script async src=\"https:\/\/loader.nutshell.com\/nutsheller.js\"><\/script>\n<!-- End Nutshell Form --><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6078d29a e-con-full e-flex e-con e-child\" data-id=\"6078d29a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-08fa561 e-flex e-con-boxed e-con e-parent\" data-id=\"08fa561\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04669de elementor-widget elementor-widget-text-editor\" data-id=\"04669de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"p1\"><b>See other similar articles:<\/b><\/h3><p class=\"p1\">&#8211; <a href=\"https:\/\/eficio.ca\/en\/blog\/erp-implementation-common-errors-and-how-to-avoid-them\/\" target=\"_blank\" rel=\"noopener\">ERP implementation: Common mistakes and how to avoid them<\/a><br>&#8211; <a style=\"text-align: center;\" href=\"https:\/\/eficio.ca\/en\/cio-office\/selection-and-acquisition-of-integrated-software-packages\/\" target=\"_blank\" rel=\"noopener\">Selection and acquisition of integrated digital solutions<\/a> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2fc1a40 e-flex e-con-boxed e-con e-parent\" data-id=\"2fc1a40\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88a6c5f elementor-widget elementor-widget-text-editor\" data-id=\"88a6c5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><b>FAQ<\/b><\/h2><h3 class=\"p3\"><b>Why create an ERP center of expertise?<\/b><b><\/b><\/h3><p class=\"p4\">To structure practices, optimize IT governance, and maximize the impact of critical applications.<\/p><h3 class=\"p3\"><b>When should an ERP CoE be established?<\/b><b><\/b><\/h3><p class=\"p4\">During an IT overhaul, an ERP project, or whenever there is fragmentation of processes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-06a8994 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"06a8994\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2324cc1\" data-id=\"2324cc1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1009faf elementor-widget elementor-widget-text-editor\" data-id=\"1009faf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: left;\"><span style=\"color: #ffffff;\">Subscribe to the Eficio newsletter and be the first to receive our news!<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-74d8038\" data-id=\"74d8038\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ccbeb85 elementor-align-right elementor-mobile-align-left elementor-widget elementor-widget-button\" data-id=\"ccbeb85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md elementor-animation-grow\" href=\"https:\/\/nut.sh\/ell\/forms\/201665\/wdp0yC\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Subscribe<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>ERP Center of expertise: A Lever for Enterprise Application Governance In a constantly evolving digital environment, organizations seek to maximize the value of their critical systems such as ERP. An ERP center of expertise helps structure practices, improve enterprise application governance, and bridge the gap&#8230;<\/p>\n","protected":false},"author":4,"featured_media":51687,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"cybocfi_hide_featured_image":"","footnotes":""},"categories":[244,243],"tags":[252,248,250],"class_list":["post-51685","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles-en","category-selection-and-acquisition-of-integrated-software-packages","tag-capabilities-en","tag-pgi-progiciels-gestion-integres-en","tag-roadmap-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>ERP Center of Expertise: Maximize Business Value<\/title>\n<meta name=\"description\" content=\"The ERP Center of Expertise 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