{"id":42589,"date":"2023-09-05T12:32:05","date_gmt":"2023-09-05T16:32:05","guid":{"rendered":"https:\/\/wp266329.wpdns.ca\/?p=42589"},"modified":"2025-09-23T04:29:05","modified_gmt":"2025-09-23T08:29:05","slug":"what-is-a-business-process-architecture-bpa","status":"publish","type":"post","link":"https:\/\/eficio.ca\/en\/blog\/what-is-a-business-process-architecture-bpa\/","title":{"rendered":"What is a Business Process Architecture (BPA)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"42589\" class=\"elementor elementor-42589 elementor-29994\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4213a751 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4213a751\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1e3123bd\" data-id=\"1e3123bd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4bd2b8fd elementor-widget elementor-widget-text-editor\" data-id=\"4bd2b8fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: left;\"><span style=\"color: #000000; font-size: 17px;\">A process architecture is something quite specific that will evolve over time. It is a hierarchical model of an organization&#8217;s business processes. Typically created to include at least the top two hierarchical levels of your processes, process architecture provides a powerful tool for visualization and management.<\/span><\/p><p style=\"text-align: left;\"><span style=\"color: #000000; font-size: 17px;\">Over time, Business Process Architecture (BPA) encompasses not only the hierarchical description of process activities but also resources, documentation, performance metrics, measurement methods, and associated governance arrangements.<\/span><\/p><p style=\"text-align: left;\"><span style=\"color: #000000; font-size: 17px;\">Process architecture is one of the important components of enterprise architecture (read our article on <a style=\"color: #000000;\" href=\"https:\/\/eficio.ca\/en\/cio-office\/enterprise-architecture\/\">enterprise architecture<\/a> and our other article on the <a style=\"color: #000000;\" href=\"https:\/\/eficio.ca\/en\/blog\/business-capabilities-a-powerfull-tool-in-your-strategic-planning\/\">interrelationships between business architecture and strategic planning<\/a>).<\/span><\/p><p style=\"text-align: left;\"><span style=\"color: #000000; font-size: 17px;\">A common comment I often hear from managers, especially senior executives, is that the architecture frameworks they encounter are too complicated and offer limited practical benefits in day-to-day operational management. They want something practical, proven, and efficient.<\/span><\/p><p style=\"text-align: left;\"><span style=\"color: #000000; font-size: 17px;\">Process architecture is a simple, yet not simplistic, view of how the organization creates, accumulates, and delivers value. It is a practical and pragmatic management tool.<\/span><\/p><p style=\"text-align: left;\"><span style=\"color: #000000; font-size: 17px;\">Figure 1 below illustrates a simple way to present process architecture.<\/span><\/p><ul><li style=\"text-align: left;\"><span style=\"color: #000000; font-size: 17px;\">Level 1: The Why: The purpose of the company represented by a value chain model (Porter).<\/span><\/li><li style=\"text-align: left;\"><span style=\"color: #000000; font-size: 17px;\">Level 2: The What: What you deal with in terms of inputs and outputs. This second level is represented by a SIPOC diagram.<\/span><\/li><li style=\"text-align: left;\"><span style=\"color: #000000; font-size: 17px;\">Level 3: The How: How you process information and decide on actions to take. It is often presented using a BPMN (Business Process Model and Notation) diagram (Swim Lane).<\/span><\/li><\/ul><p><span style=\"font-size: 17px; color: #000000;\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-large wp-image-24630\" src=\"http:\/\/wp266329.wpdns.ca\/wp-content\/uploads\/2021\/05\/Architecture-de-processus-1024x491.png\" alt=\"\" width=\"1024\" height=\"491\" \/><\/span><\/p><p style=\"text-align: left;\"><span style=\"color: #000000; font-size: 17px;\">After documenting a process architecture, the next obvious question is how to measure and manage the performance of the identified processes. This is a topic for another article. Suffice it to say here that BPA must be maintained and that it should be done in a controlled and coordinated manner. This is at the heart of process-based management.<\/span><\/p><h2 style=\"text-align: left;\"><span style=\"font-size: 18px;\"><strong><span style=\"text-decoration: underline; color: #000000;\">Utilizing a Process Architecture<\/span><\/strong><\/span><\/h2><p style=\"text-align: left;\"><span style=\"color: #000000; font-size: 17px;\">A well-formalized process architecture is a powerful management and decision-making tool that can be used in various ways, some of which are described below:<\/span><\/p><ul style=\"text-align: left;\"><li><strong><span style=\"color: #000000; font-size: 17px;\">Focusing on value<\/span><\/strong><ul><li><span style=\"color: #000000; font-size: 17px;\">If processes are to be managed and improved, they must be defined, measured, and communicated \u2013 that&#8217;s the purpose of process architecture.<\/span><\/li><li><span style=\"color: #000000; font-size: 17px;\">Focus the organization on delivering value. If you develop and maintain process architecture adequately, you will consistently focus on delivering value through business processes.<\/span><\/li><li><span style=\"color: #000000; font-size: 17px;\">Gain agreement on process deliverables. To agree on process architecture that brings value, it is necessary to come to a consensus on the processes, the value they should provide, and to whom. If a process deliverable does not bring value, eliminate that deliverable and simplify the process.<\/span><\/li><\/ul><\/li><\/ul><ul style=\"text-align: left;\"><li><strong><span style=\"color: #000000; font-size: 17px;\">Facilitate process management (BPM)<\/span><\/strong><ul><li><span style=\"color: #000000; font-size: 17px;\">To focus everyone on creating value, process performance must be defined, measured, reported, and discussed.<\/span><\/li><li><span style=\"color: #000000; font-size: 17px;\">Understanding process interdependencies. No process exists in isolation; changing one process will affect others as well. Process architecture reveals these interdependencies.<\/span><\/li><li><span style=\"color: #000000; font-size: 17px;\">Prioritizing process analysis\/improvement activities. Every organization has numerous processes. Where is the return on investment in analyzing and improving them?<\/span><\/li><li><span style=\"color: #000000; font-size: 17px;\">Coordinating the management of the process improvement project portfolio (read our other article on the process roadmap). The output of one process is an input to another. Uncoordinated process changes could simply create a new problem in another process.<\/span><\/li><li><span style=\"color: #000000; font-size: 17px;\">Developing and maintaining a process architecture is not abstract; it is about providing practical, proven, and efficient support for achieving organizational performance objectives through coordinated improvement.<\/span><\/li><li><span style=\"color: #000000; font-size: 17px;\">Coaching process owners is essential to ensure consistency in practices and maintain the organization&#8217;s momentum.<\/span><\/li><\/ul><\/li><\/ul><ul style=\"text-align: left;\"><li><strong><span style=\"color: #000000; font-size: 17px;\">Improve communication<\/span><\/strong><ul><li><span style=\"color: #000000; font-size: 17px;\">Engage in conversations that provoke thought. When you ask &#8216;who are our customers and what values are they seeking?&#8217; be prepared for powerful and valuable discussions.<\/span><\/li><li><span style=\"color: #000000; font-size: 17px;\">Involve all stakeholders (internal and external). To develop an engaging process architecture, a list of stakeholders and an assessment of the value they receive are prerequisites.<\/span><\/li><li><span style=\"color: #000000; font-size: 17px;\">Provide a repository of information about the organization&#8217;s processes. A BPM (Business Process Management) model provides a single location where all process information can be stored or linked. Turn it into an intranet and collaboration portal.<\/span><\/li><\/ul><\/li><\/ul><p style=\"text-align: left;\"><span style=\"color: #000000; font-size: 17px;\">Need assistance?\u00a0 \u00a0Visit our <span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"https:\/\/eficio.ca\/en\/cio-office\/process-management-bpm\/\">Process Management Services<\/a><\/span> page or <a style=\"color: #000000;\" href=\"https:\/\/eficio.ca\/en\/contact\/\">contact us.<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ea3fbb4 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ea3fbb4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-61cef0a\" data-id=\"61cef0a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a313aed elementor-widget elementor-widget-text-editor\" data-id=\"a313aed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: left;\"><span style=\"color: #ffffff;\">Subscribe to the Eficio newsletter and be the first to receive our updates!<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e7ff62f\" data-id=\"e7ff62f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ea3893c elementor-align-right elementor-mobile-align-left elementor-widget elementor-widget-button\" data-id=\"ea3893c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md elementor-animation-grow\" href=\"https:\/\/nut.sh\/ell\/forms\/201665\/wdp0yC\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Subscribe<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>A process architecture is something quite specific that will evolve over time. It is a hierarchical model of an organization&#8217;s business processes. Typically created to include at least the top two hierarchical levels of your processes, process architecture provides a powerful tool for visualization and&#8230;<\/p>\n","protected":false},"author":4,"featured_media":42595,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"cybocfi_hide_featured_image":"","footnotes":""},"categories":[808,262],"tags":[255,301,300],"class_list":["post-42589","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-architecture-d-entreprise","category-bpm-gestion-de-processus","tag-architecture-en","tag-business","tag-continuity"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What is a Business Process Architecture (BPA) - Eficio<\/title>\n<meta name=\"description\" content=\"Discover Business Process Architecture (BPA) and how it helps organizations optimize operations, improve efficiency, and drive strategic alignment.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eficio.ca\/en\/blog\/what-is-a-business-process-architecture-bpa\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What is a Business Process Architecture (BPA)\" \/>\n<meta property=\"og:description\" content=\"Discover Business Process Architecture (BPA) and how it helps organizations optimize operations, improve efficiency, and drive strategic alignment.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/eficio.ca\/en\/blog\/what-is-a-business-process-architecture-bpa\/\" \/>\n<meta property=\"og:site_name\" content=\"Eficio\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Eficio.ca\/\" \/>\n<meta property=\"article:published_time\" content=\"2023-09-05T16:32:05+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-23T08:29:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/eficio.ca\/wp-content\/uploads\/2023\/09\/Process-Architecture-BPA-What-is-it.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1732\" \/>\n\t<meta property=\"og:image:height\" content=\"684\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Alain Marchildon\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Alain Marchildon\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/eficio.ca\\\/en\\\/blog\\\/what-is-a-business-process-architecture-bpa\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/eficio.ca\\\/en\\\/blog\\\/what-is-a-business-process-architecture-bpa\\\/\"},\"author\":{\"name\":\"Alain Marchildon\",\"@id\":\"https:\\\/\\\/eficio.ca\\\/en\\\/#\\\/schema\\\/person\\\/87b4a66e70dfd073460fc0962d1d7093\"},\"headline\":\"What is a Business Process Architecture (BPA)\",\"datePublished\":\"2023-09-05T16:32:05+00:00\",\"dateModified\":\"2025-09-23T08:29:05+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/eficio.ca\\\/en\\\/blog\\\/what-is-a-business-process-architecture-bpa\\\/\"},\"wordCount\":689,\"publisher\":{\"@id\":\"https:\\\/\\\/eficio.ca\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/eficio.ca\\\/en\\\/blog\\\/what-is-a-business-process-architecture-bpa\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/eficio.ca\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Process-Architecture-BPA-What-is-it.jpg\",\"keywords\":[\"Architecture\",\"Business\",\"Continuity\"],\"articleSection\":[\"Architecture d'entreprise\",\"BPM - 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